Shipping Details - Rushk
We endeavour to deliver all orders immediately once the payment has been completed. For those items that are in stock, we’ll dispatch the order within 5 working days. For those products that are customized or are not currently in stock, delivery may take from 3 - 21 days, from receipt of payment, depending on the items purchased and current stock levels.
Shipping is Free for orders worth $99 and above, and for orders below that, it's flat $10, Australia Wide (excluding bulky items). Rushk reserves the right to discontinue this offer at anytime or dis-approve any order to classify for the offer without any notice or explanation. Cost of delivery for bulky items will depend upon the quantity, weight and dimensions of the product.
Bulky items such as strollers and furniture are not entitled to Australia wide free shipping & postage fee will calculated on product page.
We use a number of courier service providers to provide fast and reliable shipping to our customers. Our standard shipping arrangement will require a signature at delivery; however, if you are not at home at the time of delivery, a card will be left in your mailbox and your parcel will be left at your local post office for pick up or parcel will be left at a secure location on your property. If you wish to leave a particular delivery note, please email us immediately as soon as you finalize your order. For further queries, please email us at firstname.lastname@example.org OR chat online with our customer service agent.
We are pleased to offer international Shipping to our customers world wide. International parcels are sent via Australia post and have to be placed via email since the shipping costs vary item to item and conutry to conutry. We'll try our best to give you the best possible rates however; a chance of error may exist. Please be aware that deliveries outside of the Australia may be subject to customs. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from RUSHK.
Please send an email to email@example.com including the products you're interested in (mention name, size, colour and quantity) and your delivery address. Our sales team will get back to you within 2-3 hours. Payment will only be accepted via credit/debit card or PayPal.
Order Status and Tracking
As soon your order will be dispatched, you will receive a notification email along with tracking details to check the status of your parcel.
You can track the shipping status of your order on the shipper’s website (details will be provided) or simply by dropping us an email at firstname.lastname@example.org
We may have to cancel an order where delivery may result in unusually high freight charges (including, but not limited to, remote delivery locations, inner city deliveries, island deliveries, etc.), Rushk reserves the right to cancel an order. Please contact us first if you'd like to check if your location may be subject to unusually high freight charges.