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Bianca Velour Touch Deluxe Waterproof Mattress Protector
Made from 100% cotton velour fabric, breathable waterproof laminated polyurethane backing, machine washable & tumble dry. Lush and absorbent pure cotton velour pile. Anti dust mite treated. Will fit any depth mattress, Health guard treated.
In stock
SKU
09316751632321
Shipping Estimator
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Incorrect Product delivered
- If you have received an incorrect item, please contact us at sales@rushk.com.au within 7 days of receiving the parcel. We will resend the correct item to you at our earliest and a return will be arranged for the wrong item.
How to return a product
- Products ordered at Rushk can be returned to our warehouse. You will need your tax invoice (email receipt) as a proof of your purchase. For change of mind return/exchange, delivery fee is non-refundable and item(s) must be unused and in original packaging with all labels intact.
- Please check the Australia Post Size & Weight Guidelines prior to returning your item.
Wholesale Orders
- Change of mind returns will not be accepted on wholesale orders. Only faulty items will be eligible for returns.
Can I cancel my order?
You may be able to cancel an order within 24 hours of placing it. An order cannot be cancelled once it has been scheduled to dispatch. If you still have time to cancel your order, sign into your account and look at your last order and click the button next to it which says 'Cancel Order'. The status will change to 'Cancelled' and you will receive a confirmation via email. We will deduct 4% of the transaction value if the order including PRE-ORDERS is cancelled by the customer for any reason. (6% in case paid via Afterpay/Zip Pay). If you cancel your order, it can take up between 2 to 10 days for your bank or card issuer to make your funds available to you again. You can also contact our Customer Care team to cancel your order.
I have changed my mind about the order. Can I still return it?
Most of the items can be returned if you have changed your mind. The item must be dispatched within 30 days of receiving and it should be unopened, unused with its original packaging.
What should I do if I want to return or exchange an item?
If you would like to return your product, please email us at sales@rushk.com.au or call our customer services centre. Our staff will provide you with all the guidelines to proceed with the return. Please do not return any goods without bringing it into our knowledge; otherwise we will not be liable for any refunds or loss. Please provide us with the relevant order number and whether you want a refund or exchange. We are unable to offer a refund or exchange without these details. On all change of mind returns, shipping costs will not be refunded and a restocking fee will be levied.
Can I place an order over the telephone or through online chat?
We cannot accept payment over the phone including credit/debit card details. You may be able to provide other details in some cases.